Your Privacy, Respected
We keep this simple: we collect only what we need to run your subscription, we never sell your data, and you stay in control of it. Here's exactly how we handle your information.
Last updated: July 2026
We never sell your data
Your details are never sold or rented to anyone. Full stop.
No tracking cookies
Only the essentials to run the site — no ad or tracking cookies.
Card details never stored
Payments run through secure processors — we never see your card.
Your data, your rights
Access, correct or delete your data any time under UK GDPR.
The short version
OvioTV ("we", "us", "our") takes your privacy seriously. This policy explains what we collect when you use our website and IPTV service, why we collect it, and the rights you have over it. If anything here isn't clear, just get in touch — we're happy to explain.
What we collect
We only collect what we actually need:
- Your details: Name, email and country when you subscribe or contact us.
- Technical data: IP address, browser and device type, and service logs needed to deliver your stream.
- Payment data: None stored by us — all payments run through trusted third-party processors.
- Your messages: Anything you send us through the contact form or by email.
How we use it
Your information is used to:
- Set up and run your subscription, and send your login details.
- Answer your questions and provide support.
- Send service messages, like a reminder before your plan ends.
- Keep the service secure and improve the website.
- Meet our legal obligations.
Legal basis (UK GDPR)
Under UK GDPR we rely on three legal bases: contract — processing needed to deliver the service you bought; legitimate interests — improving the service and preventing fraud; and consent — where you've opted in to marketing messages.
Who we share it with
We never sell your personal data. We only share it with:
- Service providers: Trusted partners who help us operate — for example email delivery and payment processing.
- Legal requirements: Only where the law requires it, or to protect our legal rights.
How long we keep it
We keep your data only as long as we need it. Account data is held for the length of your subscription plus 12 months, after which it's deleted. You can ask us to delete your data sooner at any time.
Your rights
Under UK GDPR you can:
- Access the personal data we hold about you.
- Correct anything that’s inaccurate.
- Ask us to delete your data (the “right to be forgotten”).
- Object to or restrict how we process it.
- Request a copy of your data to take elsewhere (portability).
- Complain to the Information Commissioner’s Office (ICO).
To exercise any of these, just email us — see below.
Cookies
Our site uses only essential cookies needed for basic functionality. We don't use tracking or advertising cookies. You can block cookies in your browser settings, though some parts of the site may then not work as intended.
Security
We use appropriate technical and organisational measures to protect your data, and all data sent between your device and our site is encrypted with SSL/TLS. No method of transmission over the internet is ever 100% secure, but we work hard to keep your information safe.
Contact us
For any privacy question, or to exercise your rights, email [email protected] or use our contact page.
Questions about your data?
Email [email protected] and a real person will help you out — usually within minutes.
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